Returns & Exchanges
At Samos Jewelry, we want you to love your new pieces; however, if you are not completely satisfied, we offer a 30-day return policy for all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
Prepare Your Package
Securely place the jewelry in its original gift box and shipping mailer, ensuring all tags and certificates are included.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our workshop inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing